FAQ

Questions about ForeverVault and ForeverBinder

Learn how secure storage, ForeverBinder, sharing, recovery, privacy and plans work.

Available on the web, iPhone and Android.

About ForeverVault

What is ForeverVault?

ForeverVault is a secure digital vault for important documents, information and digital assets. You can store items such as wills, trusts, insurance, property records, account information and emergency documents, then decide who may receive each item and when. ForeverBinder is the separate feature that organizes the information you enter into a structured multipage report.

Is ForeverVault available on the web, iPhone and Android?

Yes. You can use ForeverVault on the web, on iPhone, and on Android. App Store and Google Play.

What kinds of documents and information can I store?

You can store important documents and information such as wills, trusts, insurance, property records, account information, and emergency documents. You decide who may receive each item and when. The Wallet is a separate place for cards, IDs, and logins. ForeverBinder is a separate report built from information you enter.

Do I need a will before using ForeverVault?

No. You can store other documents and information, and you can use ForeverBinder to organize what you enter, without already having a will.

Does ForeverVault create wills or provide legal advice?

No. ForeverVault is not a law firm. It does not create wills or give legal advice, and using it does not create an attorney-client relationship. Free forms are templates and are not guaranteed to satisfy the law of any state. Find an Attorney is a directory.

Should I keep my signed original documents?

Yes. A digital copy may not replace the original when an original is legally required. Keep the signed original where your attorney or applicable law requires. You may keep a copy in ForeverVault.

What is digital estate planning?

Here it means putting the papers where family and an attorney can find them, and naming who should receive them. It is storage and access, not writing a will. See digital estate planning.

What is a digital estate vault?

A digital estate vault is an online place to keep important documents and information — wills, trusts, powers of attorney, insurance, and family records — encrypted and organized. ForeverVault is that vault. It is not a physical binder.

Where should I store my will and trust?

Keep the signed originals where your attorney or state rules require. Put a current copy in ForeverVault so you and the people you choose can find the papers. See where to store a will.

Where can I read short answers about storing a will?

Guides has twenty short pages: how to share a will, what happens after death, a digital binder vs a closet, and more. See Guides.

Is ForeverVault a digital alternative to an estate binder?

It does the job people buy a death binder for — one place for the papers — but it is encrypted, works on a phone, and can share or release the files you designate. It does not hold spare keys or paper originals. A binder and a digital vault can be used together.

Who founded ForeverVault and where is the company based?

Andres Montejo founded ForeverVault. ForeverVault LLC is an Arizona limited liability company. Support is support@forevervault.com. Mail: PO Box 170168, Miami, FL 33015.

ForeverBinder

What is ForeverBinder?

ForeverBinder is a structured multipage report created from the information you enter. It organizes property, accounts, insurance, debts, legal documents, important contacts and instructions into a roadmap for your family, someone you trust or legal counsel. You can update it whenever circumstances change. ForeverBinder is included with Paid access. See a Sample ForeverBinder.

Is ForeverBinder a document or a multipage report?

It is a structured multipage report created from the information you enter. It is not a will, and creating it does not replace a signed legal document.

How is ForeverBinder created?

You enter the information — property, accounts, insurance, debts, legal documents, contacts, and instructions — and ForeverVault organizes it into the report. It is included with Paid access. An attorney is optional.

Can I update my ForeverBinder later?

Yes. You can update it whenever circumstances change.

Who can receive my ForeverBinder?

You choose who receives it: family, someone you trust, or legal counsel. An attorney is optional. Creating or building the report does not send it.

Can I preview a sample before upgrading?

Yes. See a Sample ForeverBinder. The sample opens in a new tab. ForeverBinder itself is included with Paid access.

Does creating a ForeverBinder automatically send it?

No. Creating or building a ForeverBinder does not send or release it. On eligible paid plans, prolonged inactivity may build an updated ForeverBinder after the number of days you selected without a login, and building that report does not send or release it.

Security and Privacy

How does encryption work?

Documents added through the website and Android app are encrypted on your device before upload. Documents added through the iPhone app are protected in transit and encrypted by ForeverVault before storage. User Content remains encrypted while stored. ForeverVault receives your password through an encrypted connection to verify it and stores a hash rather than the plaintext password. Standard accounts include a recovery key for password recovery, sharing and legacy features. Recovery-key use is restricted and logged. Privacy Policy.

What happens if I forget my password?

Standard accounts can reset a forgotten password after identity verification because ForeverVault maintains a recovery key. Your stored documents remain intact. If you enable Total Privacy and remove the recovery key, a forgotten password cannot restore access to the vault. ForeverVault cannot recover it for you.

Is my data backed up?

ForeverVault may maintain encrypted backups for operational reliability. Deleted content is removed from backups according to the backup-retention schedule. Recovery-key deletion and cryptographic destruction work as explained in the Privacy Policy.

What is the recovery key and why does ForeverVault keep one?

Standard accounts keep a recovery key for password reset, legacy delivery, share delivery, a Trusted Contact release, and an emergency message that uses a contact detail you stored. Recovery-key use is restricted and logged. It is not used to browse, review, monetize, or train models, or to inspect content except when valid legal process requires disclosure. The recovery key does not reset a Wallet PIN.

What is Total Privacy?

Total Privacy is optional. Enabling it deletes the live recovery key. A forgotten password cannot restore the vault, and ForeverVault cannot recover it for you. An older backup may still hold an earlier key until it is destroyed. The Privacy Policy explains that AWS waits at least 7 days to destroy a leftover key. Turning Total Privacy off requires your current password. Sharing while Total Privacy is on works with another ForeverVault account. Privacy Policy.

Can ForeverVault recover my vault under Total Privacy?

No. After you enable Total Privacy and the live recovery key is deleted, a forgotten password cannot restore the vault. ForeverVault cannot recover it for you.

Can ForeverVault employees browse my documents?

No. ForeverVault staff do not view, browse, or inspect your files. There is no employee console for opening vaults. The people who can see your content are you, anyone you share with or nominate for a share, legacy delivery, or Trusted Contact access, and — only if the law requires it — a party named in a valid court order or other legal process.

Can ForeverVault be required to disclose documents by a court order?

Yes. ForeverVault discloses User Content when required by legal process that it reasonably determines to be valid, binding, and enforceable. A standard account keeps a recovery key, which is what makes that disclosure possible. Under Total Privacy the live recovery key is deleted. This is not a promise that every document can always be decrypted, and it is not a promise that none can be decrypted.

Does ForeverVault sell my information or use my documents for advertising or AI training?

ForeverVault does not sell personal information or use User Content to train AI models. Vault documents, document contents, Wallet contents and passwords are not sent to advertising platforms. ForeverVault may use analytics and advertising-measurement technologies, including the Meta Pixel, to measure visits and registration activity. Privacy Policy.

What happens when I delete my account?

Deleting your account starts a 30-day cooling-off period. Nothing is erased during that window, and you can keep the account before the deletion date. ForeverVault emails and texts reminders during that period. When deletion runs, User Content is removed from active systems and then from backups according to the backup-retention schedule. Backups are not cleared at the same moment. Certain transaction, security, or compliance records may be kept when the law requires it. Deleting an account does not create a refund. Privacy Policy.

What file sizes can I upload?

On Free, each file can be up to 50 MB. On Paid access, each file can be up to 250 MB. Free storage is 500 MB in total, for up to three items. Paid storage is 10 GB, with unlimited items.

What is stored on the blockchain?

On current Paid plans — monthly, yearly, and Lifetime — and on grandfathered Platinum, a new blockchain proof hashes the exact document bytes with SHA-256 and anchors that fingerprint with OpenTimestamps to Bitcoin. The file is not published. Free does not include blockchain proof. Older proofs remain timestamps of the vault record and are not hashes of the document bytes. See blockchain proof.

Does blockchain proof establish that a document is legally valid?

No. Blockchain proof does not establish legal validity, signature, or authorship.

How can I verify an OpenTimestamps certificate?

When the proof is stored, the owner can download the .ots file next to the PDF certificate in the vault. Anyone with the exact file and that .ots proof can recompute the SHA-256 and check it with a compatible OpenTimestamps verifier. ForeverVault does not provide a separate verifier screen. Older proofs are vault-record timestamps, not document-byte hashes, so they are not verified as document proofs. See blockchain proof.

Sharing and Legacy Access

What happens to my documents after I die?

Nothing is automatically released merely because someone reports a death. If you created a Legacy Share, the designated recipient may submit a sworn declaration. ForeverVault then notifies you and waits three calendar days before releasing only the content you designated, unless you stop the release. Verification of death does not give an heir or other person access to your entire vault.

What is the difference between Immediate, Delayed and Legacy Share?

Sharing has three timings. Immediate sends the item you chose to the person you named, now. Delayed sends that item on a future date you set, and you can cancel it before then. Legacy Share does not release anything merely because someone reports a death. The designated recipient signs in, submits a sworn declaration under penalty of perjury, ForeverVault notifies you by email and by text if a phone number is stored, and then waits three calendar days. If you do not stop it, ForeverVault releases only the content you designated. It is not an independent investigation of a death, and the recipient is not asked for a death certificate on that screen.

What is a Trusted Contact?

A Trusted Contact is a person you designate by email. It is not a fourth way to share, and it is not triggered by a death report. Once they sign in with that email — creating an account with that address if they do not have one — they can open your current non-deleted vault items, including items you add later. The Wallet is not included. ForeverVault does not email you when that access begins or when a document is opened. You can review item-access history and revoke future access. Revoking access cannot delete a file they already downloaded.

What can a Trusted Contact access?

After signing in with the exact email address you designated, a Trusted Contact can open all current non-deleted Vault items, including items you add later. Wallet contents are excluded. They do not receive the vault as an email package, and a death report is not required. You can revoke future access, but revocation cannot delete files they already downloaded.

Does someone need a ForeverVault account to receive a share?

Yes. A share, a legacy release, and Trusted Contact access are tied to the email address you designate. The recipient signs in with that address. If they do not already have a ForeverVault account, they create one with that same email. The share does not appear if they use a different address.

Can I cancel or revoke a share?

Yes. You can revoke an Immediate, Delayed, or Legacy Share, and you can revoke a Trusted Contact. Revoking future access does not delete a file the person already downloaded. You can also stop a legacy release during the three calendar days after you are notified.

Can an heir obtain my entire vault merely by reporting my death?

No. Reporting a death does not open your vault. A Legacy Share releases only the content you designated, and only after the sworn declaration, notice to you, and three calendar days, unless you stop it. A Trusted Contact, if you designated one, is separate and is not started by a death report.

What happens if I never configure Legacy Share?

Nothing is released because of a death report. A Trusted Contact, if you designated one, is separate and is not a death trigger. Prolonged inactivity does not release a document or send ForeverBinder. ForeverVault may send verification notices, restrict the account or notify a Trusted Contact as described in the Terms, but an inactivity notification does not itself release additional content.

Plans and Billing

What plans are available?

ForeverVault offers Free and Paid access. Free includes storage for three items, 500 MB of storage, a Wallet for three cards, IDs or logins, sharing and Trusted Contact designation. Paid access includes unlimited items, 10 GB of storage, an unlimited Wallet, ForeverBinder and blockchain proof. Paid access is available monthly, yearly or through a Lifetime payment.

What are the Free-plan limits?

Free includes storage for three items, 500 MB of storage, a Wallet for three cards, IDs or logins, sharing, and Trusted Contact designation. Each upload on Free is limited to 50 MB. Free does not include ForeverBinder or blockchain proof.

What is included with Paid access?

Paid access includes unlimited items, 10 GB of storage, an unlimited Wallet, ForeverBinder, and blockchain proof. Each upload on Paid is limited to 250 MB. Blockchain proof is included on all current Paid plans — monthly, yearly, and Lifetime — and on grandfathered Platinum.

What does Lifetime mean?

Lifetime is a one-time payment. It does not renew. The Terms describe Lifetime as the lifetime of the original account holder or of the Service, whichever ends first. It does not guarantee that the Service will operate forever.

Do monthly and yearly subscriptions renew automatically?

Yes. Monthly and yearly subscriptions renew automatically unless you cancel. A Lifetime payment does not renew.

How do I cancel a subscription?

A Stripe subscription is managed in ForeverVault billing. Canceling it ends the subscription on the date already paid. Apple App Store and Google Play purchases are generally canceled in that marketplace, under that marketplace's rules.

Are payments refundable?

Fees paid to ForeverVault, including subscription payments, Lifetime payments, and upgrades, are non-refundable to the maximum extent permitted by law. Apple App Store and Google Play purchases follow that marketplace's refund rules.

How are Apple App Store and Google Play subscriptions managed?

They follow that marketplace's payment, renewal, cancellation, and refund rules and are generally managed in that marketplace. Stripe subscriptions are managed in ForeverVault billing.

What happens to my stored information if a Paid subscription ends?

When a Stripe Paid subscription ends, the account returns to Free and Paid features stop. Your stored information is not deleted that day. You have 30 days to start Paid access again. If you do not, the account and files are deleted. If another ForeverVault account has shared items with you, the account stays on Free and that deletion is not scheduled. A Lifetime payment does not follow this renewal-end path. Apple App Store and Google Play subscriptions are managed in those stores.

How do I upgrade my plan?

You can upgrade from Billing in your account. Plans are monthly, yearly, or Lifetime.

Is ForeverVault free?

Yes. Free includes three items, 500 MB, a Wallet for three cards, IDs or logins, sharing, and Trusted Contact designation. ForeverBinder, blockchain proof, unlimited items, 10 GB, and an unlimited Wallet are on Paid access.

Attorneys and Free Forms

How do I find an estate planning attorney on ForeverVault?

Open Find an Attorney and search by ZIP. Results cover counties anywhere in the United States. Featured listings appear first — three firms per county.

What is a Featured attorney listing?

A Featured listing is a paid placement on Find an Attorney. It costs $249 per year. There are three firms per county, anywhere in the United States, first come, first served. It is not an endorsement and is separate from a vault membership.

Do you offer free estate planning forms?

Yes. ForeverVault has free fillable PDFs: a durable financial power of attorney, a medical power of attorney, a living will, and a HIPAA authorization. They are general templates, not state statutory forms, and they are not guaranteed to satisfy the law of any state. A digital copy may not replace a signed original when an original is legally required. Have an attorney in your state review them. See free estate planning forms.

Are the free power of attorney and living will forms fillable PDFs?

Yes. Open the PDF, type in the fields, print, and sign the way your state requires. No account is needed to download. See free fillable forms.

Comparisons

How is ForeverVault different from Everplans?

Everplans is a guided life-organization app with a longer public record. ForeverVault is a secure digital vault. ForeverBinder is a structured multipage report of the information you enter, and you can update it when circumstances change. See ForeverVault vs Everplans.

How is ForeverVault different from Trustworthy?

Trustworthy is a family operating system for household information. ForeverVault is a secure digital vault. ForeverBinder is a structured multipage report of the information you enter. See ForeverVault vs Trustworthy.

How is ForeverVault different from GoodTrust?

GoodTrust can generate a will or trust and keep a vault next to it. ForeverVault does not write the will and does not give legal advice. It stores the documents and information you choose and names who may receive each item. See ForeverVault vs GoodTrust.

How is ForeverVault different from Nokbox?

Nokbox is a physical next-of-kin kit. ForeverBinder is a structured multipage report you can update. A box can hold keys and originals. A vault cannot. Many families use both. See ForeverVault vs Nokbox.

Is ForeverVault the same as theforevervault.com or forever-vault.com?

No. ForeverVault is forevervault.com, operated by ForeverVault LLC. We are not theforevervault.com or forever-vault.com, and we are not affiliated with those sites.

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