Frequently asked questions

What is ForeverVault?

ForeverVault is a digital estate vault. Families store wills, trusts, healthcare directives, and other estate planning documents in one encrypted place. You decide who can see them and when — including after you are gone. ForeverVault is not a law firm.

How does encryption work?

Your documents are encrypted in your browser before upload, using a master key that belongs to your account, and your password never leaves your device. ForeverVault staff do not view, browse, or inspect your files — there is no employee console for opening vaults. The people who can see your content are you, anyone you share with or nominate for legacy or trusted-contact access, and — only if the law requires it — a party named in a valid court order or other legal process, as described in the Terms. That master key is kept in two locked forms: one your password opens, and a recovery key that lets us reset a forgotten password or deliver your documents when you have asked us to. The software uses that key only for those jobs (password reset, legacy delivery, a share you created, a trusted-contact release, and sending an emergency message using a contact detail you stored). Every use is logged. We do not use your files for advertising, training models, or curiosity.

What plans are available?

ForeverVault offers Basic, Premium, and Platinum plans. Basic includes a vault, Secret Notes, and Immediate Share. Premium adds Delayed Share, Legacy Share, Personal Wallet, Trusted Contact, and Security Activity. Platinum adds blockchain proof and the Legacy Portfolio Builder.

Can I share documents with others?

Yes. Immediate Share is included on Free, Premium, and Platinum. You send a file or note to a specific person and can change or revoke access. Delayed Share (send later, cancel before it goes out) and Legacy Share (release after verified death or long inactivity) are on Premium and Platinum.

What happens if I forget my password?

You can reset it. Use the "forgot password" link, verify your identity, and choose a new password — your documents stay intact and nothing is lost. This works because ForeverVault holds a recovery key for your account, and it is a deliberate choice: a vault your family cannot open is not much use as a vault. We still recommend a password manager, since a reset is slower than simply remembering it.

Is my data backed up?

Yes, ForeverVault maintains geo-redundant encrypted backups to protect against outages or hardware failures. Your encrypted data is stored in multiple secure locations.

What is blockchain anchoring?

Blockchain anchoring (available on Platinum) creates a permanent, tamper-proof record of your documents. This provides cryptographic proof that your documents existed at a specific point in time and haven't been altered.

How do I upgrade my plan?

You can upgrade your plan at any time by visiting the Upgrade page in your account. Premium and Platinum plans offer monthly or lifetime options, with additional features like enhanced security logging and access history.

Is ForeverVault a law firm?

No. ForeverVault is not a law firm and does not give legal advice or refer clients. It is an encrypted digital vault for estate documents. Find an Attorney lets families search by ZIP; Featured listings are paid placements, not endorsements.

Is ForeverVault free?

Yes. You can start on Basic at no charge. Basic includes a vault, Secret Notes, and Immediate Share. Premium and Platinum are paid upgrades.

Who founded ForeverVault and where is the company based?

Andres Montejo founded ForeverVault. ForeverVault LLC is an Arizona limited liability company. Support is support@forevervault.com. Mail: PO Box 170168, Miami, FL 33015.

How do I find an estate planning attorney on ForeverVault?

Open Find an Attorney and search by ZIP. Results cover counties anywhere in the United States. Featured listings appear first — three firms per county.

What is a Featured attorney listing?

A Featured listing is a paid placement on Find an Attorney. It costs $249 per year. There are three firms per county, anywhere in the United States, first come, first served. It is not an endorsement and is separate from a vault membership.

What is a digital estate vault?

A digital estate vault is an online place to keep estate planning documents — wills, trusts, powers of attorney, insurance, and family records — encrypted and organized. ForeverVault is that vault. It is not a physical binder and not a law firm.

Where should I store my will and trust?

Keep the signed originals where your attorney or state rules require. Put a current copy in ForeverVault so you and the people you choose can find the papers without a scavenger hunt through drawers and laptops.

Can I share my will with my family?

Yes. Immediate Share lets you send a will, trust, or note to a specific person and revoke access later. Delayed Share sends it later. Legacy Share releases it after verified death or long inactivity. Immediate Share is on Basic; Delayed and Legacy are on Premium and Platinum.

What happens to my documents after I die?

If you set Legacy Share, ForeverVault can release chosen documents after verified death or long inactivity. That is why the account has a recovery key: a vault no one can open is not useful to a family. You still choose who receives what.

Is ForeverVault a digital alternative to an estate binder?

It does the job people buy a death binder for — one place for the papers — but it is encrypted, works on a phone, and can share or release files. It does not hold spare keys or paper originals. A binder and a digital estate vault can be used together.

Is ForeverVault the same as theforevervault.com or forever-vault.com?

No. ForeverVault is forevervault.com, operated by ForeverVault LLC. We are not theforevervault.com or forever-vault.com, and we are not affiliated with those sites.

Can't find what you need? Contact Support and we'll help.